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Privacy Policy

Last Updated: 2026 September 26

This Privacy Policy describes how Entryly Solutions LLC ("Entryly," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit entryly.net (the "Site") or use our services. By using the Site, you agree to the practices described in this Policy.

1. Who We Are

Entryly Solutions LLC is a US LLC formation and business services company registered in the United States. We act as a Data Controller for the personal data you provide to us in connection with your account and service purchases. Where we process data on behalf of third-party service integrations (e.g., Stripe, state government portals), we act as a Data Processor under the instructions of those controllers.

Our registered address is: Entryly Solutions LLC, United States. For all privacy inquiries, contact support@entryly.net.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Name, email address, password (stored hashed)
  • Phone Number & SMS Preferences: Mobile phone numbers you provide for yourself or for LLC members in your application, and a record of any consent you give to receive promotional SMS (see Section 3.1)
  • Order & Formation Information: Business name, LLC member names, registered agent preferences, state of formation, EIN application details
  • Identity Verification: Government-issued ID documents, passport scans, or other KYC/AML documentation where required
  • Payment Information: Billing address, card details (processed directly by Stripe — we never store raw card numbers), bank transfer details for manual payments
  • Communications: Support tickets, emails, and live chat messages you send to us
  • Referral Program: Referral codes, referral relationships, and reward redemption activity

2.2 Information Collected Automatically

  • Device & Log Data: IP address, browser type and version, operating system, device identifiers, time zone
  • Usage Data: Pages visited, click-through paths, feature interactions, session duration, referrer URL
  • Cookies & Similar Technologies: Session cookies (required for authentication), preference cookies, analytics cookies (see Section 6)

2.3 Information from Third Parties

  • Authentication Providers: If you sign in via Google OAuth, we receive your name, email, and profile picture from Google
  • Payment Processors: Stripe, Genie, and NowPayments provide us with transaction confirmations, payment status, and limited billing details
  • Government Portals: State filing confirmation numbers and EIN confirmation from the IRS

3. How We Use Your Information

We process your personal data for the following purposes and on the following legal bases:

PurposeLegal Basis
Fulfilling your service order (LLC filing, EIN, Stripe onboarding)Contract necessity
Processing payments and preventing fraudContract necessity / Legitimate interests
KYC & AML compliance screeningLegal obligation
Sending order updates and application status notifications by email and SMSContract necessity
Responding to support requestsContract necessity / Legitimate interests
Sending product updates, new features, or promotional communications by email or SMS (promotional SMS only if you opt in)Consent (you may opt out at any time)
Improving our platform, debugging, and analyticsLegitimate interests
Compliance with legal obligations (tax records, law enforcement requests)Legal obligation
Managing the referral program and reward disbursementContract necessity

3.1 SMS Communications

If you provide a mobile phone number, we may contact you by SMS. We send two different kinds of text messages:

  • Transactional (service) SMS: Messages about your order and account, such as payment confirmations, application and filing status updates, EIN and formation milestones, reminders for payments and compliance deadlines, and updates on your support tickets. We send these to the mobile numbers of the LLC members on your application because they are needed to deliver the service you purchased (contract necessity). They do not require marketing consent. They never contain your full EIN, identity documents, bank details, or passwords.
  • Promotional SMS: Offers, product updates, and reminders to finish an unfinished application. We send these only if you have opted in through the optional, unticked SMS consent checkbox in our application form. Opting in is never a condition of buying our services. We record your consent (the number, the exact wording you agreed to, the date and time, and your IP address and device details) so that we can show it was given.

Opting out: every promotional SMS includes a free, working opt-out link. You can also email support@entryly.net at any time. We stop promotional messages to that number promptly and keep it on a suppression list so it is not contacted again. Opting out of promotional SMS does not stop transactional messages about an order in progress.

Sending times and cost: we send promotional SMS only between 8:00 AM and 8:00 PM Sri Lanka time. We do not charge you to receive our messages, but your mobile carrier's standard rates may apply.

Sharing: we do not sell phone numbers or share them with anyone for their own marketing. A number is shared only with our SMS delivery provider (SMSAPI.LK) and the mobile network operators that deliver the message. Records of the messages we send (recipient, time, content, delivery result) are kept as described in Section 5.

4. How We Share Your Information

We do not sell your personal data. We share information only in the following circumstances:

  • Government Agencies: We submit your business and personal information to state filing offices (Secretary of State), the IRS, and other regulatory bodies strictly as required to fulfill your service request.
  • Our CPA partner (multi-member LLCs): If you buy the yearly federal tax filing for an LLC with two or more members, we send the members' tax answers, the LLC's formation documents and the bank and payment statements you upload to the independent CPA firm that prepares the partnership return (Form 1065). They receive a download link that expires after 7 days, and use the data only to prepare and file the return.
  • Payment Processors: Our payment processors (currently Stripe, Genie, and NowPayments) receive your billing and identity information to process payments securely. We never store raw payment card information. Payment data handling is governed by the respective processor's privacy policy.
  • Third-Party Service Providers: We use the following sub-processors who may access personal data to perform services on our behalf:
    • Resend — transactional email delivery and contact management
    • SMSAPI.LK — SMS delivery (transactional messages and, if you opt in, promotional messages)
    • Vercel — cloud hosting and serverless compute
    • Neon / PostgreSQL — database hosting
    • Cloudflare — bot protection (Turnstile) and document storage (R2)
    • Google — sign-in (OAuth), address autocomplete (Places), and business reviews
    • Groq — automated screening of business descriptions against payment-processor restrictions
    • Sentry — error monitoring (anonymized where possible)
    All sub-processors are contractually required to process data only as instructed and to maintain appropriate security standards.
  • Legal Requirements: We may disclose your information if required by law, court order, subpoena, or other governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, prevent fraud, or ensure user safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

  • Account Data: Retained for the duration of your account plus 3 years after account closure, unless you request earlier deletion.
  • Transaction & Financial Records: Retained for a minimum of 7 years to comply with US tax and accounting regulations.
  • KYC/AML Records: Retained for 5 years from the date of transaction, in compliance with applicable anti-money laundering laws.
  • Support Communications: Retained for 2 years from the date of last contact.
  • SMS Logs & Consent Records: SMS delivery logs are retained for 2 years. Records of SMS consent and opt-outs are retained for as long as we rely on the consent and for 3 years afterwards, so we can demonstrate compliance.
  • Server Logs: Retained for 90 days for security and debugging purposes.

Upon expiration of the applicable retention period, data is securely deleted or anonymized. You may request early deletion as described in Section 8 below, subject to our legal retention obligations.

6. Cookies & Tracking

We use the following types of cookies:

  • Essential Cookies: Required for authentication, session management, and security (e.g., NextAuth session token, CSRF token). These cannot be disabled.
  • Preference Cookies: Store your display preferences (e.g., language, theme). These persist for 30 days.
  • Analytics Cookies: Aggregate, anonymized data on site usage to help us improve the platform. We use Vercel Analytics, which does not fingerprint individual users.
  • Referral Cookies: A short-lived cookie (entryly_referred_by) that stores a referral code for up to 30 days to credit the referring user upon your signup.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to the platform.

7. International Data Transfers

Entryly is based in the United States. If you access our services from outside the United States, your information will be transferred to and processed in the US, where data protection laws may differ from those in your jurisdiction.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, and the adequacy decisions applicable to our sub-processors, to lawfully transfer your data to the United States.

Mobile phone numbers of customers in Sri Lanka are also processed in Sri Lanka by our SMS delivery provider (SMSAPI.LK) and by Sri Lankan mobile network operators in order to deliver text messages.

8. Your Privacy Rights

Depending on your jurisdiction (including under the EU/UK GDPR and Sri Lanka's Personal Data Protection Act, No. 9 of 2022), you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right of Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data, subject to our legal retention obligations.
  • Right to Restriction: Request that we limit processing of your data in certain circumstances.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests (including direct marketing).
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw at any time without affecting prior processing.
  • CCPA Rights (California Residents): You have the right to know what personal data is collected, the right to opt out of the sale of personal information (we do not sell personal data), and the right to non-discrimination for exercising your rights.

To exercise any of these rights, please email support@entryly.net with the subject line "Privacy Request." We will respond within 30 days. We may require identity verification before processing your request.

To stop promotional SMS, you do not need to make a formal request: use the opt-out link in any promotional message, or email us from the address or number concerned.

9. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data:

  • All data is encrypted in transit using TLS 1.2/1.3
  • Database data is encrypted at rest
  • Passwords are hashed using bcrypt — we never store plaintext passwords
  • Payment card data is handled exclusively by Stripe — we are PCI-compliant by delegation
  • Access to production systems is restricted to authorized personnel only, with MFA enforced
  • Security headers (HSTS, CSP, X-Frame-Options) are enforced on all responses

Despite these measures, no system is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and applicable authorities as required by law.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete it promptly. If you believe a minor has submitted information to us, contact us at support@entryly.net.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required by law, notify you by email or prominent notice on the Site. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact & Complaints

For privacy-related inquiries, requests, or complaints, contact us at:

Entryly Solutions LLC

Email: support@entryly.net

Website: entryly.net

If you are located in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.